Tuesday, May 29, 2012
ISO Certifications: Dehn Cares for its Customers
As mentioned previously, Dehn is certified under the ISO
9001 regulations, which provide requirements for quality management systems in
businesses. It outlines guidelines for
many different kinds of businesses, not just electrical manufacturers like Dehn. This is because its guidelines are more about
how anyone can properly serve their customer base. Its guidelines determine customer
requirements, and help the business to make sure that no one uses a bad
product, that there is proper protocol to deal with bad products that deals
with the root cause of the problem, and keeps records to use as a tool to
improve the system in the future.
It is important to note that the ISO, or the International
Organization for Standardization, does not actually certify the organizations
itself, rather, there are certification bodies that audit the
organizations. Once they successfully
complete the audit, a certification stating ISO 9001 compliance is issued. Many countries have even formed other
accreditation bodies to authorize the certification bodies. Both of these organizations charge fees for
their services. The accreditation bodies
work together and have formed a mutual agreement that insures the certificates
that they issue are accepted worldwide.
These certification bodies themselves also answer to sets of standards
placed by the ISO.
The certifications given by these organizations are not once
and for all stamps of approval for the businesses, rather, they must be renewed
at regular intervals recommended by the certification building (generally, it
is recommended that they are renewed every three years). The ISO has gone through many changes since
its inception, including major renovations in 1987, 1994, 2000, and 2008 The 2008 added clarifications, but no new
requirements, to the ISO 9001, for example, a quality management system that is
being upgraded just needs to be checked to see if its following the
clarifications from the amended version.
Tuesday, May 22, 2012
ISO 9001 Certification
Dehn strives to provide the best in lightning
protection and transient voltage surge protection, which is why it manufactures
its component products under an ISO 9001 certified Quality System. But what does this certification entail? ISO 9001 certified Quality Systems are under
the ISO 9000 family of standards. ISO,
the International Organization for Standardization, publishes these standards,
available through national standard bodies, and they deal with the fundamentals
of quality management systems in order to ensure that organizations are meeting
the needs of customers and other stakeholders.
Besides being regulated by the International
Organization for Standardization, they also employ third party certification
bodies to provide independent confirmation that organizations are meeting the
ISO 9001 requirements. Today, over a
million organizations worldwide are independently certified, which means ISO 9001
is one of the most widely used management tools in the world.
The ISO 9001 report is a document going over requirements of
cquality management systems. It is
approximately 30 pages long, and is a formal statement from management that
should be understood and followed at all levels and by all employees, with
employees working towards realistic, measurable objectives. The business has to make decisions about its
quality system based on recorded data, and the quality system is regularly
audited and evaluated for conformance and effectiveness. Furthermore, the document states that the
business should create systems for communicating with its customers about
product information, inquiries, contracts, orders, feedback, and complaints,
and regularly review its performance through internal audits and meetings. Businesses must strive to deal with both past
and potential problems, and document procedures that they have used to deal
with actual and potential non-conformance, including problems with not only customers
but also suppliers, and internal problems.
By complying with the ISO 9001 regulations, Dehn shows that
it is attempting to keep up with not only industry standards but provide its
employees with the best products and best care that it can.
Monday, May 14, 2012
DEHN’s Quality Work
The employees at Dehn are on a mission to make the satisfaction of our customers the focus of all of our activities. We like to work with our customers, evaluating their requirements so that we can develop and improve our products to match their needs. This allows us at Dehn to constantly work on our standards of quality to keep up with not only the demands of customers now, but also to anticipate the demands of the future. We strive to use the most modern production methods, and employ a motivated staff in order to provide the highest caliber work on these new developments. We fabricate products that are the latest in state of the art production, and meet the highest requirements of our customers.
We also strive to continue our education, working to continue developing our theoretical and practical competence, as well as our ability and know how. By continuing our education, we are able to dedicate ourselves to the requirements that our customers put out, even finding individual solutions that match the needs of different companies. Our top-quality products are also listed at competitive prices.
Besides providing reliable service and items for our customers, we also work to protect our customers, as it is our business objective. We strive to protect our customers and their property from threats and harmful influences of lightning electricity, and also protect against the risk of working with electrical currents. Safety for both the goods and chattels of our customers is our premise, so we keep up with quality management certifications, including the Quality Management DIN EN ISO 9001, which provides a yearly examination and a complete re-audit every three years to determine our company is keeping up with quality management.
Thursday, April 5, 2012
Surge Protection for Frequency Converters
If you have read our previous blogs, you realize the importance of surge protection in a variety of everyday applications within your business or industry. But these just touch the surface of the places in which surge protection is necessary. Surge protection is also important when it comes to frequency converters. Frequency converters consist of a d.c. link converter, an inverter, and the control electronics for the system.
The main issue these frequency converters face when it comes to surge protection is that the capacitors in the d.c. link converter and the LC networks are connected to the earth in the a.c. line filter. This can cause problems with residual current devices connected to the series when surge arresters are applied incorrectly. Short-term induction of fault currents can occur, activating sensitive earth leakage circuit breakers. Dehn has the remedy, though. A surge-proof RCD circuit breaker that meets the specifications of your system can often do the trick to protect your frequency converter from any electrical surges.
In order to pick the correct surge arrester for your frequency converter, you have to take the maximum continuous operating voltage into account, which specifics the maximum permissible operation voltage a surge protective device may be connected to. Because of this, those devices with higher maximum continuous operating voltage are used tat the output side of the frequency converter, in order to avoid faster aging due to the heating of the surge protective device under both normal operating conditions and the consequential voltage peaks. Heating of the system can lead to a shorter service life of the surge arrester, and inevitably a disconnection of the surge protective device from the system it is supposed to be protecting. To learn more about choosing the correct surge protection for your frequency converter, check out the 9.1 chapter of our Lightning Protection Guide, “Surge Protection for Frequency Converters”.
Thursday, March 29, 2012
Surge Protection and Lightning Facts
Lightning can look both gorgeous and deadly as it streaks through the sky during a storm. But what is it really, and what can it do? Lightning is a giant discharge of electricity, and it is accompanied by a flash of light and a crack of thunder. It can be over five miles in length, and reach temperatures of up to 50,000 degrees. While it is usually associated with thunderstorms, it is not a limited phenomena, and can be seen during extremely intense forest fires, surface nuclear detonations, and during extreme weather like heavy snowstorms and in large hurricanes.
What is concerning about lightning when it comes to your electronic devices is the fact that besides the heat, it also can contain a hundred million electrical volts. Enormous charge differences can be caused by ice in clouds, as positively charged ice crystals rise to the top of the thunderstorm and the negatively charged ice particles and hailstones drop to the lower part of the storm. The negatively charged bottom part of the storm sends an invisible charge to the ground, which attracts all positively charged objects, creating an electronic transfer channel and then lightning.
While surge protectors do not protect against direct lightning strikes, they can help make sure that property, like electronic equipment, isn’t damaged by the typical lightning storm. Besides from direct strikes, lightning can easily enter the home or office via wires or pipes that extend from outside the structure into the ground. Once the lightning is within the home, it can travel through the electrical, plumbing, phone, and radio or television reception systems easily. These surges in electrical activity translate into spikes in the voltage within the electrical lines. The increase in voltage above an appliance’s normal operating voltage can cause an arc of electrical current within the appliance, generating heat. The generated heat then causes damage to the electronic circuit boards and other electrical components.
So make sure that you have protection on all incoming electrical devices, as well as protection on phone lines and cable TV lines, and point-of-use surge protection on sensitive and expensive appliances.
Thursday, March 22, 2012
Lightning and surge protection in modern agriculture
While most people think about agriculture, they think about the old days with hand planting and plows that are pulled by animals. But now, modern agriculture includes many modern amenities that need lightning and surge protection, just like any other business. From automatic feeding and milking systems to heating systems for the water supply and ventilation and flushing systems, all are subject to electrical surges and need the proper protection to ensure that they are able to work properly. The complex electrical and data processing systems used in modern agriculture are automated, and therefore controlled and monitored by computers.
An example of a modern agricultural system with a high degree of automation and therefore need for surge protection is the keeping of cattle, which uses all of the technical implementations listed above. The importance of surge protection in these cases is apparent, as the failure of a system due to a lightning strike or surge could result in an impairment of the animals’ health, downtime of the systems, production losses, additional costs of medical care for animals, high expenditure on data reconstruction and expenses for the repair of the faulty device as well as the time required by it. For real life examples of situations that have occurred due to lightning damage in agricultural plants, you can read our chapter 9.6 “Lighting and Surge Protection in Modern Agriculture” located online and in our Lightning Protection Guide. From these examples, you will learn just how important the protection is. Extensive protection requires the use of components for electrical engineering in conjunction with information technology. For an effective system, the power supply side should use protective devices arranged in a decentralized manner by means of combined lightning current and surge arresters.
Thursday, March 15, 2012
What Devices Require Surge Protection?
When was the first time you saw a surge protector advertised as a “must-have” item? Back when electrical systems became integral parts of the home some 50 years ago, barely anyone talked about electrical power surges. But they still existed. As years have progressed, a lot of the components in sophisticated modern electronic devices, like computers, microwaves, and DVD players, have become smaller and more delicate than the electronics of the past. On a small level, it is important to use surge protection for items like your computer, as it is filled with voltage-sensitive components that a power surge could very easily damage, shortening the life of the computer or even wiping out all the saved data and destroying the system. Other high-end electronic equipment like entertainment center components should also be hooked up to surge protectors, as it will help to extend the life of the devices. Items like lights don’t necessarily need to be plugged into surge protectors, as the worst that will likely happen during a power surge is the bulb in the light will blow out.
This is the same principle for larger systems. Although entire buildings, with their camera systems or intercom systems, seem daunting they are actually made up of many small components which are as susceptible to damage as a home computer – and sometimes even more so, as one small problem could trigger issues throughout the whole system. Dehn works to protect these systems from both electrical surges as well as lightning protection by coming up with many innovative products and services. We offer a wide variety of lightning and surge protection products for low and medium voltage systems, which are perfect for AC and DC power systems, automation and control circuits, RF antennas, Ethernet, telephone, and coax cables. We also create specialty products for specific applications with PV and solar power systems as well as those that rely on wind energy.
So make sure to protect your delicate electronic equipment, both small and large. Browse our product selection or call us today to find out more about what we can do for your surge protection and lightning protection needs.

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